No, you can't see your customers. Only you will be on camera.
By default no. We do offer a Live Replay feature, which allows your customers to watch class back at a later time. This is an optional feature that you can enable or disable at any time.
Just minutes. After you sign up, simply download the My Fit Pro app, log in, and you’re ready to go.
No! We will never cut off your stream.
Yes, we offer a 15-day free trial. We also don’t charge a setup fee. There are no lock-in contracts or minimum terms.
Yes! Customers with a compatible Smart TV, Apple TV, Google Chromecast or Amazon Fire TV can use those devices to stream your fitness class onto the big screen.
Yes. You can use the My Fit Pro app on Apple and Android devices.
You can stream from anywhere you can get internet. Wired, wifi, or mobile data - it’s all good. To ensure your connection is up to scratch, we recommend running a speed test using the device you want to stream with, at the location you will stream from. The upload speed is what’s the most important for streaming, as a low upload speed can cause buffering. We can help advise you on your settings to tweak your settings based on your upload speed.
We’re located in Sydney, Australia, but we work with customers form all over the world.
Get in touch via our contact page!
No, there is no time limit on your stream. You can stream for as long as you like.
Yes! Each instructor will need to set up their own device (unless you’re using a shared device). Only one instructor can stream at a time. If you have back-to-back classes, the first instructor must stop their stream before the second instructor can start.
To ensure optimal service, please ensure your customers keep their software is up to date. Your customers can watch your classes on the following devices:
Yes we have a demo. This is the same experience your customers will see.
Straight away! As soon as you finish the sign up you can be set up and streaming in minutes.
Most likely, yes! You just need to be able to install and configure the broadcasting software to stream to our servers. You can use your existing audio setup, whether it’s just using your phone’s in build microphone to listen to you and your music, or plugging directly into your sound system for higher quality audio. Whatever works for you.
Head over to the sign up page and follow the steps. You’ll be streaming in no time!
We use Stripe to charge you via credit card. We never see your credit card details - they are kept securely by Stripe. Your subscription will renew monthly.
Hooray! We can’t wait to get you set up. Simply choose a plan on our pricing page and that's you!
Fitness business owners: download our free equipment checklist for everything you need to start live streaming.